Shipping Information
Our customers are important to us, and we are proud to offer flat-rate shipping Australia-wide, calculated based on your postcode for all states and territories across Australia.
We also ship to PO Boxes and Parcel Lockers.
Shipping Timelines
All orders are shipped within 3 to 4 business days from our warehouse.
We are unable to hold orders for delivery on a specific date.
If you have not received your order within 10 business days, please contact us at:
liquorworld.com.au@gmail.com | liquorworld54@gmail.com | WhatsApp: +61 434 849 284
Courier & Estimated Delivery Times
We use Australia Post as our primary courier partner.
Handling time of 2–3 business days may apply for selected items.
| Location | Estimated Delivery Time |
|---|---|
| Melbourne | 1–2 business days |
| Sydney / ACT | 2–3 business days |
| NSW (outside Sydney) | 2–3 business days |
| VIC (outside Melbourne) | 2–3 business days |
| South East QLD | 2–3 business days |
| QLD (outside South East) | 2–4 business days |
| Adelaide | 2–3 business days |
| SA (outside Adelaide) | 3–4 business days |
| Perth | 4–6 business days |
| WA (outside Perth) | 5–7 business days |
| NT | 5–7 business days |
| Tasmania | 5–7 business days |
Shipping Exclusions
Note: FREE shipping on orders over $250 applies to VIC, NSW & ACT only.
Excludes cases of beer, cider, water, energy drinks and RTDs.
For Any larger orders we can not do free shipping.
Refund Policy – In-Transit & Damaged Items
Refunds cannot be processed while an item is in transit.
Please note that delivery timelines are not always guaranteed, as courier delays may occur and are outside of our control. However, we will assist in following up and fast-tracking the delivery wherever possible.
In cases where an item is damaged or lost, refunds cannot be issued immediately. We are required to investigate the matter with the courier company to confirm whether the item is damaged or lost. Once confirmation is received, the refund process will commence.
This investigation and refund process may take approximately 2 to 3 weeks to complete.
We sincerely apologise for the inconvenience and appreciate your understanding
Which payment methods are accepted?
We accept Visa, Mastercard, American Express and PayPal.
How secure is shopping in the Online Shop?
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using eWAY & Shopify Payment Solution’s secure online payment gateway that encrypts your card details in a secure host environment. With the combination of SSL encryption on our website and a secure browser at your end, we take all reasonable measures to ensure that your credit card and personal information are protected when you purchase online. We also recommend that you take appropriate security precautions when accessing the Internet via public Wi-Fi networks or shared computers.
Order Processing & Dispatch Timeframes
Once your order is submitted and payment is confirmed, we aim to ship most orders on the same day.
However, some orders may require additional processing time and can take 3 to 5 business days to be dispatched. If there is any delay with your order, you will be notified via email.
We appreciate your patience and understanding.
Do I receive an invoice for my order?
Yes, your invoice will be automatically sent to the email address registered on your account once your order is confirmed.
If you do not receive the invoice, please let us know and we will be happy to send it to you manually.
Christmas Cut Off Dates & Trading Hours
Christmas & New Years Trading Hours
Due to the high parcel volumes & backlog, some areas may see delays in expected delivery times so it is highly recommended to place your order as soon as possible to avoid disappointment.
We will be despatching all orders next business day or if we can in the same day to give you the best possible chance.
Trading Hours Over Christmas:
The last date of Order’s Cut-Off Time will be the 18th of December 2025.
The last day for dispatch will be the 19th of December 2025.
We will not be dispatching any orders again until the 20th December 2025 to 12th January 2026.
Parcel Post:
VIC: 18th December
NSW/ACT/QLD/SA/TAS: 17th December
WA/NT: 16th December
Express Post:
VIC/NSW/ACT/QLD/SA/TAS: 19th December
WA/NT: 17th December
Order before the above dates to avoid disappointment.
Trading Hours Over Christmas and New Years:
Shipping:
We will be closed from 20th December 2025 to January 12th 2026.
Any orders placed between this time will be shipped out January 13th 2026.
The last day of dispatch will be 19th of December 2025. We will try to get all orders placed before 2PM out that day. Any orders placed after 2PM on the 19th of December will not be shipped until the 13th of January 2026.
